WellMed and WellMed affiliated entities (including Optum Florida) comply with applicable civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability or sex (including pregnancy, sexual orientation and gender identity). We do not exclude people or treat them less favorably because of race, color, national origin, age, disability or sex.
We provide free aids and services to help you communicate with us. You can ask for interpreters and/or for communications in other languages or formats such as large print. We also provide reasonable modifications for persons with disabilities.
If you need these services, call the toll-free number 1-888-781-9355 (TTY 711).
If you believe that we failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can send a complaint to the Civil Rights Coordinator:
Optum Civil Rights Coordinator
1 Optum Circle
Eden Prairie, MN 55344
Email: Optum_Civil_Rights@optum.com
If you need help filing a complaint, call the toll-free number 1-888-445-8745 (TTY 711).
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
Online: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
Phone: Toll-free 1-800-368-1019, 800-537-7697 (TDD)
Mail: U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Complaint forms are available at hhs.gov/ocr/office/file/index.html.
This notice is available at wellmedhealthcare.com.
Interested in learning more about WellMed? We are happy to help. Please contact our Patient Advocate team today.
Call: 1-888-781-WELL (9355)
Email: WebsiteContactUs@wellmed.net
Online: By completing the form to the right and submitting, you consent WellMed to contact you to provide the requested information.
Representatives are available Monday through Friday, 8 a.m. to 5 p.m. CST.
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