Helping you access the care you need

What is the WellMed clinical program team mission?

• Help connect you with your doctor
• Provide resources
• Make it easier to get the health care you need
• Help keep you as healthy as possible

What can the WellMed clinical program team do for you?

• Help you refill, understand and afford your medications
• Provide information about your health
• Listen to your needs and find a way to help you
• Identify missing preventive care needs so you can address them with your provider

How does it work?

The WellMed clinical program team offers live calls to your provider to help you schedule appointments. We also offer real-time calls to your pharmacy to help you request medication refills and set up home delivery of medications.

We may help you save money on your medications by connecting you with available programs or offering a live pharmacy consultation. Additionally, our social workers can help connect you with community resources in your area.

Ready to talk?

We have a team of nurses, social workers and care team advocates waiting to take your call. You can reach us at 1-866-774-9660. Hours of availability are Monday through Friday from 8 a.m. to 6 p.m. CST and Saturday from 8 a.m. to 5 p.m. CST.

If you don’t need a nurse but need to speak to one of our pharmacists, call WellMed Pharmacy Services at 1-800-985-0276 or visit wellmedhealthcare.com/patients/rx/.

For questions about prior authorizations, please call 1-888-781-9355.

*Eligibility may depend on membership in a participating health plan.