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Choose your state below for the most up-to-date information on WellMed's vaccine rollout.

Face masks required in all clinics and facilities

Out of concern for our patients, the public and our employees, face masks are required in all clinics and facilities. We encourage social distancing and good hand hygiene in keeping with guidance from the Centers for Disease Control and Prevention. WellMed CARES about the safety and health of the communities in which we serve. We reserve the right to enforce this policy and other COVID-19 health and safety protocols in all of our clinics.

List of statewide public COVID-19 vaccination sites available

A list of public COVID-19 vaccination sites throughout Texas is available courtesy of the Texas Department of State Health Services. Please visit dshs.texas.gov/coronavirus/immunize/vaccine-hubs.aspx (Opens in new window) to find a list of locations offering the COVID-19 vaccine.

Eligible individuals can receive a vaccine at these locations, regardless of where they reside. Check for appointment availability through the registration website or by calling if a website is not available.

Forms available for Texas residents missing COVID-19 vaccine card

The City of San Antonio is providing online Adult Consent and Record Request forms for Texas residents who are missing their COVID-19 vaccine card or general immunization records. These forms can be submitted to the Texas Department of State Health Services via fax or mail.

Visit sanantonio.gov/Health/HealthServices/Immunizations/ImmunizationRecords (Opens in new window) for more information and to download a copy of these forms. Both forms must be submitted to obtain adult immunization records.

San Antonio (Last Updated: Monday, July 12, 2021)

Toll-free hotline available to provide COVID-19 vaccination guidance; no longer taking appointments

WellMed’s toll-free vaccination hotline (833-968-1745) is no longer taking COVID-19 vaccination appointments. The hotline will continue to be available to provide guidance regarding the COVID-19 vaccine until further notice. The hotline is open from 8 a.m. to 8 p.m. Monday through Friday.

Face masks required in all clinics and facilities

Out of concern for our patients, the public and our employees, face masks are required in all clinics and facilities. We encourage social distancing and good hand hygiene in keeping with guidance from the Centers for Disease Control and Prevention. WellMed CARES about the safety and health of the communities in which we serve. We reserve the right to enforce this policy and other COVID-19 health and safety protocols in all of our clinics.

List of statewide public COVID-19 vaccination sites available

A list of public COVID-19 vaccination sites throughout Florida is available courtesy of the Florida Department of Health. Please visit floridahealthcovid19.gov/vaccines/vaccine-locator/ (Opens in new window) to find a list of locations offering the COVID-19 vaccine.

Florida has many public vaccination sites that are providing COVID-19 vaccines, but supplies are limited and appointments may not be available at many of these locations. Vaccines at the public vaccination sites are free to eligible residents.

Please be aware that some locations are only serving very specific populations, such as frontline health care workers.

Appointments may be required and vaccine availability will vary from day to day and week to week.

Face masks required in all clinics and facilities

Out of concern for our patients, the public and our employees, face masks are required in all clinics and facilities. We encourage social distancing and good hand hygiene in keeping with guidance from the Centers for Disease Control and Prevention. WellMed CARES about the safety and health of the communities in which we serve. We reserve the right to enforce this policy and other COVID-19 health and safety protocols in all of our clinics.

List of statewide public COVID-19 vaccination sites available

A list of public COVID-19 vaccination sites throughout New Mexico is available at vaccines.gov/search/ (Opens in new window). You may also call 1-800-232-0233 (TTY 888-720-7489) to find a public COVID-19 vaccination site near you.

Frequently Asked Questions

Is this only for WellMed patients?

At this time, WellMed is helping distribute the vaccine to the public. WellMed patients can contact their WellMed or USMD doctor or clinic to make an appointment for the vaccine.

Appointments are first-come, first-serve. Appointment dates and times may vary by location and supply. If you secure an appointment, please come at your designated day and time. Do not come early.

Please continue to visit wellmedhealthcare.com/vaccine/, WellMed’s Facebook page (Opens in new window) and local media outlets for the latest information.

I keep calling but can’t get through. Does this number work?

The COVID-19 vaccine hotline, 833-968-1745, is a valid number. The call center has been overwhelmed with calls due to the pandemic and folks trying to schedule a vaccine appointment. Please keep trying. We appreciate your patience.

Please continue to visit wellmedhealthcare.com/vaccine/, WellMed’s Facebook page (Opens in new window) and local media outlets for the latest information on whether our hotline is currently booking appointments.

What if someone I know is elderly and homebound?

Currently, WellMed is only offering in-person COVID-19 vaccinations. We will obtain more doses of the vaccine in the future and will be expanding our vaccination efforts at that time.

Please continue to visit wellmedhealthcare.com/vaccine/, WellMed’s Facebook page (Opens in new window) and local media outlets for the latest information.

Are there transportation options to get me to a vaccination site?

San Antonio’s VIA Metropolitan Transit is currently offering complimentary transportation until further notice for those with a confirmed COVID-19 vaccination appointment: https://www.viainfo.net/2021/04/06/via-continues-fare-free-trips-to-covid-19-vaccination-sites/ (Opens in new window).

What if my phone disconnects after speaking with an operator?

If the phone call gets disconnected, this may be an issue with your phone service provider. We recommend that you continue calling until you are able to speak with a customer service representative.

Can I make appointments for multiple people?

If there are vaccines available, individuals can schedule appointments for more than one eligible individual.

Please remember an appointment is required in order to receive a vaccine. No walk-ins will be accepted.

Do I have an appointment scheduling error?

If you are worried about a scheduling error, we recommend calling the COVID-19 vaccine hotline, 833-968-1745, between 8 a.m. and 8 p.m CST to confirm your appointment. Please remember an appointment is required in order to receive a vaccine. Walk-ins will not be accepted.

What do I need to bring to my appointment?

Please bring a valid, government-issued photo ID, such as a driver’s license, state ID card or passport with you to your appointment. WellMed does not collect insurance information or bill insurance for the COVID-19 vaccine. There is no charge for the vaccination.

What do I need to do about the second dose?

If you receive a vaccine requiring two doses, you will receive an appointment for your second dose before leaving the facility.

Is it safe?

You cannot get COVID-19 from the vaccine. It contains no virus whatsoever (live, dead, or even virus particles). It contains the instructions that tell your body to make a protein that “looks” like the SARS-CoV-2 virus protein to trick your body into creating antibodies that fight the SARS-CoV-2 virus, which causes COVID-19. Vaccine trials have shown a 90%-95% protection rate and very robust immune response one to two weeks after the second dose. Please visit wellmedhealthcare.com/vaccine/ for more information on the safety of the COVID-19 vaccine.

Can you let the public know of your dosage updates via other channels?

Currently, we are providing all of our COVID-19-related updates via wellmedhealthcare.com/vaccine/, WellMed’s Facebook page (Opens in new window) and local media outlets. Please continue to visit these sources for the latest COVID-19 vaccine information.

Why should you get the COVID-19 vaccine?

The vaccine can help lower your chances of getting COVID-19. The vaccine can help stop the pandemic. The vaccine protects you and those around you.

Who can get the COVID-19 vaccine?

There is a limited supply of COVID-19 vaccines. So, certain groups can get the vaccine early.

See recommendations from the CDC

The safety of WellMed/USMD/Optum Florida patients continues to be our first priority. Deciding to receive a vaccine for COVID-19 is a personal choice. Like any medical decision, you are encouraged to consult with your doctor before obtaining the vaccine.

WellMed statement on Johnson & Johnson vaccination

On April 13, 2021, out of an abundance of caution, the Centers for Disease Control and Prevention (CDC) and the U.S. Food and Drug Administration (FDA) issued a joint statement recommending a pause in the use of the J&J COVID-19 vaccine at federal sites and encouraged states to follow this guidance as well. WellMed joined other health care providers in following that guidance.

The recommendation was in response to six cases of thrombosis and low platelet counts reported by six patients within the two weeks after receiving the J&J vaccine. Following a thorough safety review, the two agencies announced on Friday, April 23, 2021, that they have determined the following:

  • Use of the J&J COVID-19 vaccine should be resumed in the United States.
  • The FDA and CDC have confidence that this vaccine is safe and effective in preventing COVID-19.
  • The FDA has determined that the available data show that the vaccine’s known and potential benefits outweigh its known and potential risks in individuals 18 years of age and older.
  • At this time, the available data suggest that the chance of thrombosis-thrombocytopenia (TTS) syndrome occurring is very low, but the FDA and CDC will remain vigilant in continuing to investigate this risk.

Vaccine recipients or caregivers should review the Fact Sheet for Recipients and Caregivers at https://www.fda.gov/media/146305/download (Opens in new window). The document now includes information about the risk of TTS syndrome, which has occurred in a very small number of people who received the Johnson & Johnson/Janssen COVID-19 vaccine.

WellMed, a leading primary care and multi-specialty provider headquartered in the Alamo City, has vaccinated more than 175,000 people at local community vaccination clinics since Jan. 11. WellMed runs these public vaccination hubs in partnership with the City of San Antonio.

Availability

We are working closely with the Department of Health in Texas and Florida to obtain and administer COVID-19 vaccine as early as possible. We will keep you informed and notify you as soon as possible once we have more direction from the Departments of Health. We want to protect you as soon as possible.

When we do get the vaccine, you will be able to get it either at your clinic or another central vaccine center.

Cost

The cost is expected to be covered by your insurance.

The Vaccine

Your doctor is generally recommending the vaccine for all non-pregnant patients over age 16. If you have specific concerns regarding your individual situation, you should discuss them with your doctor.

Depending on the location, we may have either the Pfizer-BioNTech vaccine (2 doses, 21d apart) or the Moderna vaccine (2 doses, 28d apart).

Both vaccines have been shown to be greater than 94% effective at keeping you from getting COVID-19. If you were to get COVID-19 after completing the vaccine, the likelihood of you developing severe disease requiring hospitalization would be much less. Both vaccines have been shown to be extremely effective in protecting you from severe infection – one that would put you in the hospital.

It is critical that both the first and second dose of the COVID-19 vaccines are from the same manufacturer.

If you miss the second dose, you should receive the second shot as soon as possible. You do not need to restart the entire series.

Side Effects

Mild to moderate injection site pain is common.

After vaccination, some people may experience symptoms for 24-48 hours. These symptoms may include soreness at the injection site, fatigue, headache, muscle aches, chills, joint pain, and low-grade fever. The symptoms most often occur on the day after the injection. These symptoms may be similar to those experienced after the shingles vaccine but are not a sign of SARS-CoV-2 infection.

Most of the symptoms are mild, and resolve quickly after 24 to 48 hours. We will be providing some recommendations for over-the-counter therapy after the vaccine is administered.

Safety

You cannot get COVID-19 from the vaccine. It contains no virus whatsoever (live, dead, or even virus particles). It contains the instructions that tell your body to make a protein that “looks” like the SARS-CoV-2 virus protein to trick your body into creating antibodies that fight the SARS-CoV-2 virus, which causes COVID-19.

Both vaccines were tested in large clinical trials including a total of over 70,000 patients of various ages, races, and ethnicities, as well as those with different medical conditions. Vaccine trials have shown a 90%-95% protection rate and very robust immune response one to two weeks after the second dose.

This measured benefit outweighs the risk on a population basis. According to Johns Hopkins, on 12/10/20, the U.S. recorded 3,124 deaths for that single day. Far fewer individuals will die as a result of the protective immunity conferred by the vaccine.

Taken with other vaccines

We do not recommend that you receive any other vaccines at the same time you are vaccinated for COVID-19. Our current recommendation is that you wait for 14 days after receiving your COVID vaccine before receiving another type of vaccination.

Getting vaccine after having COVID-19

Yes, you should get the vaccine, even if you had the virus, as it will give you even more protection. However, since re-infection is unlikely to occur in the first 90 days after an infection, we are asking that you wait until 90 days have passed after having tested positive to obtain the vaccine.

Need to continue masking/social distancing

Even after getting the vaccine, you will still have to wear a mask and social distance. Although you will have some protection after the vaccine, you may still be able to pass the virus on to others who are not protected. All protocols regarding masking and social distancing will still be in place until the pandemic improves globally, as per CDC recommendations.

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